Shipping Policy

We always try our best to ensure that every order is packed safely and delivered to our valued customers as quickly as possible. Below are the details of delivery times that we have condensed for your convenience.

SHIPPING DETAILS

Order Cut-Off Time: 6:00 PM (CST) Monday to Friday.

Order Processing Time: 1-3 Business Days (Monday – Friday).

Delivery Time: 7-15 Business Days (Monday – Friday).

Note: During promotional periods, shipping may take longer. We will notify you if there are any changes.

DELIVERY LOCATIONS

We support shipping throughout the United States.

If you are outside of this area, please contact us for further assistance.

ORDER TRACKING

Once your order has been shipped to the carrier, we will send you an email notification with your order information and tracking number so you can track the delivery.

DELIVERY ISSUES

Some delivery issues can arise due to incorrect addresses, weather, or local postal issues. Therefore, we recommend that you:

Check your mailbox or front door.

Ask a neighbor if they will pick up your package for you.

If you still cannot find your package after checking, contact your local post office with the tracking number. They can provide accurate information about the status and location of your package.

Note: We are not responsible for lost or stolen packages that have been successfully delivered to your address. However, we will do our best to help you resolve the issue.

CHANGE YOUR DELIVERY ADDRESS

If you need to change your delivery address, please contact us within 24 hours of placing your order. Changes requested within this time will be processed.

However, if your order has already been processed, we are unfortunately unable to change your delivery address.

CONTACT US

Phone: +1 609-325-2969

Email: [email protected]

Working hours: 8am – 6pm (from Monday to Friday)